Join the China Exchange team as a Volunteer Coordinator


China Exchange in the heart of Chinatown gives visitors more reasons to come to the area than dim sums and fried noodles.

China Exchange, a UK registered charity, also provides an extensive programme of talks, music, exhibitions, performances, workshops and demonstrations with global contexts, and often inspires greater curiosity and understanding of China’s impact on the world. Over 12,000 people have visited since China Exchange opened during 2015’s year of the Goat.

We are seeking an energetic person to join our small and hardworking team to project coordinate a temporary exhibition presenting the history of the Chinese community in Chinatown 1960 to present.

The project will focus on the tangible and intangible heritage of London’s Chinatown. It will explore the history of the Chinese community in the area from 1960 to present day.

The project seeks to present, interpret and preserve the oral histories of Chinatown’s inhabitants to better understand how the area came into being and the community’s stories, achievements and experiences shaped London’s cultural landscape.

You can find out more about our work here:


Job Summary

Job Title: Part time Volunteer Coordinator for a Temporary Exhibition Presenting the History of the Chinese Community in Chinatown 1960 to Present. (9 month contract. 2 days per week 16 hours)

Responsible to: Part Time Project Manager

Job profile

Key Responsibilities

  • To work with the Project Manager to recruit volunteers for the exhibition
  • To work with the Project Manager to ensure there is appropriate support and training for volunteers
  • To interview volunteers and ensure they are appropriately matched and trained for the opportunity
  • To organise rotas and provide logistical instruction for volunteers
  • To monitor, support, motivate and accredit volunteers and their work
  • Along with Project Manager to manage budgets and resources, including the reimbursement of expenses
  • To work with Project Manager to effectively promote the exhibition to the wider public
  • To monitor and evaluate volunteer experiences and write periodical reports for the Project Manager
  • To maintain volunteer databases and undertake any other administrative duties.


  • excellent communication skills
  • strong interpersonal skills and the ability to deal with a diverse range of people
  • experience of managing or coordinating projects and volunteers (paid or unpaid)
  • an empathy with volunteers and an understanding of their needs
  • the capacity to inspire and motivate others
  • the ability to deal with information in a confidential manner and respond with sensitivity
  • good organisational skills and the ability to manage a variety of tasks
  • administrative and IT skills, and an ability to maintain records and produce clear written and oral reports
  • a flexible and non-judgemental approach to people and work.


To apply, please send your CV to with a short covering letter before 23:59 10 January 2019. Interviews will take place on 14 January 2019.