James Lohan of Mr and Mrs Smith

 

https://youtu.be/43PNdf-QhIE

 

Sharing insights and predictions of the travel market, James Lohan, CEO and co-founder of boutique hotel site Mr & Mrs Smith, recounted the journey that brought him and his wife into business in the online hotel market.

He talked about the challenges of starting a ground breaking business despite no financial backing through to how the growth has always been about ensuring the customer is at heart of the experience and not profits.

Mr Smith Quote